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Welcome to our support page. We will try to help you as best we can. Feel free to read through our FAQ. If you can't find what you are looking for, feel free to contact us.

FAQ

Orders

WHAT IS INCLUDED IN THE PRICE?

Included in the price is one Sleepytroll Baby Rocker and a charger with international plug adapters.

WHERE DOES SLEEPYTROLL SHIP?

We ship worldwide every business day from our storage and deliver within 1-3 business days

HOW MUCH DOES SHIPPING COST?

We offer FREE delivery within 1-3 business days when Sleepytroll Baby Rocker is purchased.

Product

WHY DOES SLEEPYTROLL FLASH RED?

This is a safety function to avoid the Sleepytroll to be mounted wrong. Please mount the Sleepytroll in a vertical position and try again.

HOW DO I RESET THE SLEEPYTROLL?

The Sleepytroll may be reset by pushing and holding the + and - buttons for 5 seconds.

HOW DO I RETURN FOR REPAIR/ REPLACEMENT?

If you need to return your device it’s important that you contact the point of purchase. If purchased at sleepytroll.com, contact our support team and get your return approved. Contact support@sleepytroll.com to receive a shipping label. Please include your order number and the email address that was used to place the order.

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Customer support

We answer customer emails during working hours and do our best to respond as soon as possible.

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General Inquiry

If you wish to contact us, no matter what the subject is, feel free to send us an email

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Company details

Babliss AS
Orgnr: 915 497 020

Ralph Tambsvei 10b
1384 Asker
Norway